It’s easy to take your heating, ventilation, and air conditioning (HVAC) unit for granted. You just select the temperature you want on your thermostat and voilà, your office is suddenly nice and comfortable. It’s only when the HVAC malfunctions that you realize how important it is to have regular commercial HVAC preventative maintenance

However, if you’re not getting the quality service you need to keep your HVAC system in good shape, your unit could still wind up experiencing performance issues. How can you tell the difference between good and bad maintenance service? There are a few telltale signs you need to look out for.

The Signs of Good Preventative Maintenance Service

Whether the commercial HVAC maintenance services you’re receiving are good or bad will hinge on a few factors. To identify these factors, ask yourself a few questions. Do I feel like I’m in a good relationship with my current service partner? Are all of my needs being met? Do issues seem to keep popping up despite regular maintenance? 

If you said yes to any of these questions, it may be in your best interest to review your partnership with your provider. Good service shouldn’t leave you feeling like you didn’t get your money’s worth. Here are a few common traits the best HVAC service vendors tend to share.

Good Communication

Like any healthy relationship, good communication is a must. This is one of the easiest ways to tell if your company is getting good service. You shouldn’t have to go out of your way to get the information you need about your HVAC. A provider should be willing and able to keep you informed on their progress and alert you to unexpected problems they discover along the way.  

Licensed and Certified

When it comes to choosing a commercial HVAC contractor, you want a professional who has the skills and expertise to keep your HVAC not only running but running efficiently. If the technician you hire is certified and/or licensed, you can be certain that that person received the necessary education and training to competently perform maintenance on your system. The last thing you want is for someone who doesn’t understand how heating and cooling units operate to work on your system.   

All Needs Are Addressed 

Another way to ensure that you’re getting the best service possible is to assess whether all your commercial HVAC needs are being met. What this means is the HVAC company you partner with should be meeting your expectations or going beyond them.

Makes Use of the Latest Technological Innovations

It’s important that your provider embraces new technology relevant to the industry. Making use of the latest technological innovations for the HVAC maintenance industry can have a positive effect on a technician’s productivity and efficiency. Conversely, using outdated technology has the opposite effect and can have a negative impact on the technician’s ability to perform their job. For example, if you had to use a typewriter for work instead of a computer, wouldn’t it take longer to get through your typical daily workload? The same is true for HVAC maintenance.  

Proof of Service 

An HVAC contractor can claim that they completed the maintenance of your system, but how do you know for sure they fully serviced it? Without proof of service, you’re forced to just take them at their word. This isn’t how it should work if you’re getting the best service possible. The most reputable service vendors will provide evidence of their work without you needing to hound them for updates or paperwork attesting to what they’ve done.

Get the Best HVAC Service With A&G Piping

At A&G Piping, we offer a broad range of mechanical, plumbing, and maintenance solutions. Among our selection of services, we provide HVAC preventative maintenance designed to prevent downtime. Our expert technicians will work hard not only to extend the lifespan of your equipment but also make it more energy efficient and less prone to breakdowns. To learn more about our services, contact us today!